Customer Testimonials
Stopped in yet my state inspection done Stephen got it into the shop in a timely manner, he was very informative about my future service needs I appreciate that so that I could financially plan for it great bunch of people!
Friendly, efficient, clean, , kept me up to date and courteous to me. Thank you ok
The Express Service team was polite and friendly. Took about 3 hours to complete my oil change and 7500 maintenance.
Dave was amazing! He and his team worked with me and set me straight with my Chevy Trax! He was very laid back and had a lot of patience with me as i test drove at-least 5 cars on the lot! Zach the finance guy also helped me a lot with the packages and get my payment exactly where I wanted it! I will definitely be returning in the future for any car purchases!
I received pleasant and timely service from Southern Chevrolet and my car is running smoothly. Thank you
It was great service from Nancy and southern Chevrolet staff plan to continue my service with y’all
So far I have had no problems with oil changes and inspections, good work guys.
Very professional, fast and friendly. Helpful for all my needs and updates for my truck.
Great customer service and excellent work on my spray in bed liner looks amazing, very personable staff.
Good job. Solid repair - and little pricey, but not unexpected for a dealership. Service Dept staff did a good job keeping me informed. My technician, Steve, has my complete confidence.
Kind, proficient, professional nice. They know their jobs through and through. Will work with you on servicing your vehicle. Glad to have them in the neighborhood.
The dealership was remarkably well in addressing my concerns. Colvin is exceptional in his communication with me. Nancy also understood my concerns. My issue is the expectation for quality of the merchandise that I purchased
Came in for a state inspection, quick , In and out. I will come back. Thank you.
Quick and efficient service. Willing to work/negotiate to get me in the car I wanted . Helped keep payments in affordable range
Very friendly and professional employees. Very communicative and easy to get a hold of. Got my truck in and out quickly, even though they were backed up with other vehicles needing repairs.
It’s nice to have these mechanics on your side and they have never disappointed in their response delivery and workmanship. And the adjusters you deal with are all good at what they do and somehow have maintained wonderful supportive attitudes despite all they deal with every day
The service write and mechanic were professional and polite during my visit. I would recommend this service department to others.
Exceptional customer service, transparent pricing, and a knowledgeable staff that provided a positive experience. Will use in the future...
Excellent service and knowledgeable support. The staff was patient and helpful throughout the process. I’ll definitely return
Stephen went out of his way towards the end of the day to get my vehicle in for a state inspection because I was traveling out of town for a few weeks. Bending over to help me out is greatly appreciated!
Staff friendly, polite and efficient in getting work done on car and suggesting needed in the future
My service was top notch! I usually go to VA beach to have my car serviced since that one is close to my job. I will be coming back here in the future. Thanks’
I was helped quickly without an appointment. Everyone was very friendly. Enjoyed a cup of coffee and comfortable seating while waiting.
Awesome customer service! Very helpful and honest! Ernest, OC and Alex were/have been great throughout the whole process!
Everyone is courteous and very helpful. The service is great and in a timely fashion.
The dealership is awesome from the sales team to the finance and service department. Highly recommended.
Came for oil change & state inspection. Best customer service I've had in all of Hampton Roads.
I came inside to wait and you had the most accommodating staff! I was very impressed and happy with my visit. I had to take some medicine and needed food. The shuttle was arranged to take me to a food place for a sandwich. All thanks to your service person named Calvin. Thank you so very much!!!
Very pleasant staff. And they get the vehicles in and out in a timely manner.
Been using this service for about 5 years and have faith in the mechanics to do right by me.
They were incredibly busy, but were able to squeeze me in to get some work needed to be done quickly
The staff is welcoming and very helpful. I had a major issue with Ox Car Care and your staff was very patient with this resolve.
Alex is a 1st Class Customer Service Agent. He was very thorough, professional and honest. The kind of qualities that are rare these days. He communicated with me clearly what to expect. Which made my experience painless.
The service department and my service advisor Ms.Nancy was very patient and knowledgeable about everything that happened to my vehicle...
Employees were very friendly, kept me aware of the progress of work being done and I was able to get me vehicle back quickly.
Ernest weight was great we brought my daughters a car in to get it traded in and she got a 2023 Chevy Malibu really great experience thank you Ernest
The gentleman at the front door was very friendly and helpful. Work was done very quickly. Totally satisfied.
Great Service ! Deedee did an outstanding job in getting me in and out and updated service that is need next on my Equinox. Thank you!
Very knowledgeable and helpful with services needed for my vehicle great job.Top performance Team.
Kind & Friendly Service Team My Service Went Smooth. I didn’t have to tell them my fluid was low it was topped off when the service was completed!
My service advisor was Alex Adam's. He explained everything my car needed in detail. I sas very impressed with his knowledge and patience. My service technician was Joe. He did a great job repairing my 2000 cts Cadillac I definitely recommend Southern Chevrolet.
Dee was exceptional and fun. The staff was pleasant and helpful. I'm new to the Chevy family. I don't want to go anywhere else.
They put me a new 2024 in 2023 Salesmen/SD pleasant professional atmosphere clean bathrooms
I want to thank everyone for taking care of me and helping me with my state inspection. You all were very patient and helpful. Thank you
Super service and repair whenever I come to see them. Tjhe always take supe care of me.
First dealership to actually want to resolve my issues, which were plenty. I ended up trading in for my loaner, but the rates and process were painless; tremendous staff,thank you Nancy and Darlene!
They listened to what the issues were and worked with me on time frame. Thank you!
Arrived before the quick lane opened. Deedee came out and got my info and had my car moved onto the line ready to go once they opened. She got everything else ready for my appt and kept me updated through the entries process
I was very impressed with the video I was able to view as they checked the car out. The staff was very cordial and professional and the customer areas were great.
Professional I've dealt with this dealership with the last two cars I purchased and will continue as long as I continue to get good service
The only Customer Service Rep working that day did a great job with check in, updates and check out process.
Fast and Courteous exactly what you would want from a service department. Thanks for your efforts.
Jose, Ocie, and Zach provided great service
(Translated by Google) Very good service, everything was done very quickly, 100% guaranteed, Angeles is the best!!! (Original) Muy burna atención, todo se hizo muy rápido, 100% garantizado, Angeles es la mejor!!!
(Translated by Google) I'd needed a vehicle for a long time, and for personal reasons, I wasn't approved at any of the places I went, except Southern Chevrolet. I met Angeles, and she made everything possible. I was able to get a vehicle thanks to Angeles. I recommend the place, especially Angeles. The best part is that they're always clear on any questions you may have and don't deceive you at any point, like most dealers. 10/10
(Original)
Llevaba necesitando un vehículo por mucho tiempo y por razones personales no me aprobaron en los lugares que ... Read More Google - May 30, 2025
Incredible staff! Professional, friendly crew! The front desk clerks make it fun every visit! They help time pass by while I'm waiting for my car in the shop
(Translated by Google) The best of the best with the best attention from Angeles Orellana, the best, I had the car of my dreams. God bless her, I recommend them with my eyes closed. 🃏🍀🙏🙏 (Original) Lo mejor de lo mejor con la mejor atención de Angeles Orellana la mejor tuve mi carro de mis sueños Dios la bendiga se las recomiendo con los ojos cerrados 🃏🍀🙏🙏
Zach, Marty and Jose were absolutely amazing! They were very friendly and kept my needs first. We will definitely be back in the future!
Customer service I really appreciate it ,The Service manager is on point , I will be back when I need service on my car.
Very Helpful Dealership Joe, Zach, Kayla, Colton all worked very hard to make our new Blazer Purchase a great experience..
My experience with Southern Chevrolet has been nothing short of phenomenal! Whether it’s routine recall services or purchasing a brand-new vehicle, Southern has consistently delivered top-tier service with a personal touch.
Just recently, I traded in my 2014 Equinox for the stunning new 2025 Equinox RS—and let me tell you, I am absolutely in love with this car! It’s sleek, powerful, and packed with incredible features that make every drive feel like a dream.
A huge shoutout to Kayla, who made the entire process smooth, stress-free, and genuinely enjoyable. From walking me through the trade-in details to giving a ... Read More DealerRater - May 26, 2025
The team was friendly and helpful. Plus the car was completed much sooner than anticipated.
OCIE is straight to the point. Cares about the customer. Doesn’t hassle you, gives it to you straight and clear. No hidden agenda. If your looking for a great car salesman, go see OCIE!!!
My experience was amazing! Kayla really listened to what I wanted and delivered And I’m very satisfied with my new car
Very professional and friendly team.
I recently had an excellent experience at Southern Chevrolet's service department while getting my bed cover installed. The staff was knowledgeable, friendly, and efficient. They worked quickly to ensure everything was done correctly, and I appreciated their attention to detail. The installation was seamless, and I left feeling satisfied with the quality of service. I highly recommend Southern Chevrolet for any service needs!
I had an absolutely amazing experience at Southern Chevrolet in Chesapeake thanks to Colton, Zack, and Jose! From the moment I walked in, the team provided stellar customer service, making me feel welcomed and valued. Colton was knowledgeable and attentive, Zack made the financing process smooth and stress-free, and Jose ensured everything was wrapped up quickly and efficiently.
The entire process was surprisingly fast, yet nothing felt rushed. I truly appreciated their professionalism, transparency, and teamwork. If you’re looking for a dealership that respects your time and delivers top-tier service, I highly recommend asking for these three. They made ... Read More Google - May 23, 2025
Service was done on a time matter and excellent customer service will come again Thank You
Clean good customer service vehicle ready on time everything. Just a good dealer to recommend to other people.
Informative courteous speedy good employee's that I have met They take time to explain what u need
Great customer service from Zach and Marty! They got me just what i wanted and needed!
Zach and Colton were informative and took their time with us! They answered all of our questions and we got a great deal!!!
Quick service especially on a Saturday. Service advisor was professional and knowledgeable. Overall, a good experience. We'll be back.
Adam in the service center was helpful and courteous. He answered all of our questions and scheduled us for repair quickly.
Had wonderful service! Thank you so much David,Jose, and Zach for being so helpful:)
Wonderful service! Thank you so much David Jose and Zach for being so helpful:)
Kayla, Jose and Zach were amazing! They really worked with me and listened to what I wanted. I would recommend everyone to come to them
No Lie I would have them work for Me. Your General Manager impressed me as a man that could get things done ...I adked for his card never knowing he was the GM of Southern. He asked whyI I wanted his card an I told him the same thing I told you.
Everything was handled as asked for and vehicle was finished as promised always courteous and respect
Best customer service ever!
Great experience from start to finish. Danny and Zach were very helpful and made the process very simple and easy. They go the extra mile for sure.
Outstanding customer service. Highly recommended, all my Chevrolet vehicles are serviced here and I’ve always have had a great experience
I brought my truck in for a transmission replacement that was covered under warranty and they were extremely accommodating as well as the repair was done in the time frame they quoted me for with updates along the way.
I didn’t have to wait too long. I was very very thankful for that.
The sales and finance team works effectively together to ensure customer's satisfaction. Always displaying professionalism.
The service was great did not have any problems and it was less than a two hour wait so I was good
Always let us know what options we have when it comes to the repair, like can I bring my own parts. Will that work at this dealership?
Colton and jose were excellent to work with i highly recommend them for any needs you may have some of the best customer service ive had in years!!
Mr.Zack & DAN GAVE me and my family a great deal that would help me and my family.
Nancy was great! She was very straight to the point and got it done in a timely manner.
(Translated by Google) Angeles the best, unique excellent attention (Original) Angeles la mejor una atención única exelente
Zach is the bomb.com!
As always great customer service. Took my truck in for recall service but ended up getting annual state inspection done.
Got my travel trailer inspection. Great service. Appt was 8:15a and out the door by 9:00. Speedy and courteous.
Pulled up and the service personnel took care of my State Inspection right away. Then found out a recall is needed to perform on my Vette so a ticket was written and fix the matter.Just outstanding by the service personnel for making sure my Vette was in order so I really appreciate your outstanding service.Also, thank you to the inspector who worked on my Vette.
Angeles was amazing! Great service! Above and Beyond Experience! Spanish Friendly!